At YKYWBIKE, we are committed to providing reliable, convenient, and affordable worldwide shipping. We offer FREE standard shipping with no minimum purchase requirement to all destinations supported by our shipping services.

We work with international logistics providers, including 4PX and its delivery partners, to deliver orders to customers around the world.

1. Shipping Destinations

YKYWBIKE offers international shipping to most countries and regions worldwide through our international logistics network.

Our major shipping markets include the United States, Canada, Mexico, the United Kingdom, Germany, France, Italy, Spain, the Netherlands, Belgium, Austria, Denmark, Sweden, Poland, Portugal, Ireland, Australia, New Zealand, Japan, South Korea, Singapore, Malaysia, Thailand, Indonesia, and the Philippines.

We also ship to supported destinations across South America, including Brazil, Argentina, and Chile, as well as other countries and regions covered by our available international shipping services.

Our logistics network covers more than 200 countries and regions worldwide. However, actual delivery availability depends on the specific shipping routes, destination postal codes, local delivery networks, customs regulations, and transportation restrictions.

We do not currently maintain a fixed list of excluded countries. Some remote areas, offshore islands, military addresses, P.O. boxes, and locations with limited logistics services may not be eligible for delivery.

If a destination or address cannot be served by our available shipping services, the shipping option will not be displayed at checkout. We recommend checking shipping availability by entering your complete delivery address before placing an order.

If you are unsure whether we can deliver to your location, please contact our customer service team for assistance.

2. Shipping Methods & Costs

YKYWBIKE currently offers free standard shipping to all destinations supported by our standard shipping services.

Standard Shipping – FREE Worldwide

The standard shipping fee is FREE for customers in the United States, Canada, the United Kingdom, European countries, Australia, New Zealand, Asian countries, South American countries, and other supported international destinations.

There is no minimum order value required to qualify for free standard shipping. Whether your order is $10, $50, or $100, you can enjoy free standard shipping as long as your delivery address is within our supported shipping network.

The free shipping offer applies to the standard shipping fee only and does not include customs duties, import taxes, or other charges imposed by the destination country.

We currently provide standard shipping only. No express or expedited shipping service is available.

3. Estimated Delivery Time

Standard Shipping typically takes approximately 5–25 business days after dispatch.

Delivery estimates are for reference only and are not guaranteed delivery dates. Actual delivery times may vary depending on the destination, customs clearance, local delivery services, transportation conditions, and other unforeseen circumstances.

Some remote or less accessible destinations may require additional transit time.

Please note that delivery time begins after your order has been dispatched, not from the date the order is placed.

4. Order Processing Time

Most orders are processed and prepared for dispatch within 1–3 business days after payment confirmation.

Our order processing and dispatch business days are Monday through Saturday.

Orders placed on Sundays or public holidays will generally be processed on the next business day.

During promotional events, peak shopping seasons, or exceptional circumstances, order processing may take slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

5. Order Tracking

All shipped orders include tracking information.

Once your order has been dispatched, tracking details are normally sent to your registered email address within 48 hours.

You can track your shipment through the tracking website below:

https://www.17track.net/

Please allow some time for tracking information to become available after dispatch, as tracking updates may not appear immediately due to international transit procedures or delays in local carrier updates.

After your package arrives in the destination country, it may be transferred to a local delivery company for final delivery.

6. Shipping Origin

All orders are dispatched from Guangzhou, China.

We work with international logistics providers, including 4PX and its delivery partners, to arrange international transportation and local delivery.

Depending on the destination, your package may be handled by different transportation and last-mile delivery companies during its journey.

7. Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated at checkout.

YKYWBIKE is not responsible for additional customs duties, taxes, or import fees charged by the destination country.

We recommend checking with your local customs office for further information about applicable import charges before placing an order.

8. Delivery Delays

Although we do our best to ensure timely delivery, occasional delays may occur due to circumstances beyond our control.

These circumstances may include customs inspections and clearance procedures, adverse weather conditions, natural disasters, local postal service or carrier delays, public holidays, peak shopping seasons, transportation restrictions, changes in logistics routes, and other unexpected international shipping disruptions.

We appreciate your patience and understanding if your shipment is delayed.

If your tracking information has not been updated for an extended period or your package appears to be delayed, please contact our customer service team for assistance.

9. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully check your recipient name, street address, apartment or unit number, city, state or province, postal code, country, and phone number before completing your purchase.

YKYWBIKE cannot guarantee successful delivery if an order is shipped using incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist you before your order is dispatched.

10. Contact Us

If you have any questions about shipping destinations, delivery availability, shipping costs, delivery times, or order tracking, please contact our customer service team.

Trade Name: YKYWBIKECYCLING

Email: servicecycling@outlook.com

We will be happy to assist you with your shipping inquiries and provide support throughout the delivery process.

Thank you for choosing YKYWBIKE. We appreciate your trust and support!

1. Return Period

If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order. We will be happy to offer a replacement or refund in accordance with this policy.

2. Return Conditions

To be eligible for a return, items must be in their original condition, unworn, unwashed, and complete with all original tags and packaging. Items must be returned in a saleable condition.

All gift cards are non-refundable.

3. Return Shipping Costs

For ordinary returns, customers are responsible for the return shipping costs.

If an item is defective, has a quality issue, or was sent incorrectly due to our error, we will cover the return shipping costs.

4. Refunds

Once we receive and inspect your returned items, we will process your refund within 3–5 business days.

Refunds will cover the cost of the returned items. Original shipping fees are non-refundable, except where required by applicable law.

No restocking fees will be charged.

5. Exchanges

If you wish to exchange an item for a different size or color, please contact our customer service team for assistance.

For exchanges due to personal preference or size selection, customers are responsible for the shipping costs.

6. Return Shipping Responsibility

Please ensure that all returned items are securely packaged. We cannot take responsibility for items damaged or lost during return transit.

7. Purchases from Other Retailers

We can only accept returns for purchases made directly through the YKYWBIKE website. We cannot accept returns for purchases made through our retail partner stores. Please contact the original place of purchase for assistance with their return policy.

8. Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: servicecycling@outlook.com